Software we actually use.

Two tools we run our own business on. Notes on who each one suits and who it doesn't, because recommending the wrong software wastes more money than it saves.

Disclosure: the links on this page are referral links. If you sign up through one of them we may earn a commission, at no extra cost to you. We only list software we pay for and use ourselves.

CRM and marketing

GoHighLevel

The system our whole operation runs on — contacts, pipelines, automated follow-up, appointment booking, review requests and the AI chat agents. If you're paying separately for a CRM, an email tool, a booking calendar and a review platform, this replaces all four.

Best for
Service businesses juggling leads across texts, calls, Facebook messages and sticky notes
Not for
A one-person operation with under ten customers a month — it's more system than you need
Worth knowing
There's a learning curve. Budget a weekend, or have someone set it up for you
Try GoHighLevel

Field service management

ServiceTitan

Built specifically for the trades — HVAC, plumbing, electrical, roofing, pest control, landscaping. Scheduling, dispatching, invoicing and job costing in one place, designed around crews and trucks rather than generic sales pipelines.

Best for
Established home service companies running multiple trucks and techs
Not for
Owner-operators and two-person shops. It's serious software at a serious price
Worth knowing
They'll want you on a demo before quoting. Go in knowing your job volume
See ServiceTitan

Not sure which fits? Get in touch and we'll tell you honestly — including if the answer is neither.