We run one on our own business line. This page is what we have learned from its call log, including the parts that do not appear in anyone's sales pitch.
Hear a live demo →Most small businesses do not lose calls because nobody is employed to answer them. They lose calls because the person who would answer is on a roof, under a sink, mid-appointment, or driving. The phone rings, it goes to voicemail, and the caller rings the next business on the list instead.
An AI receptionist answers on the first ring, every time, including at nine on a Sunday night. That is the whole proposition, and it is a real one. What it is not is a replacement for a good front-desk person who knows your customers by name.
This is the section most vendors leave out, so here it is plainly.
Every automated call that reaches your line gets answered, transcribed, and turned into a contact record in your CRM. On our own number this ran to roughly a dozen a day for weeks — the same recorded message about a Google Business listing, from a different spoofed number every time. None of them were customers. All of them created contacts.
If you buy an AI receptionist and nobody warns you about this, your contact list quietly fills with junk that looks like leads. The fix is a filter that tags short calls automatically, and it should be set up on day one rather than discovered three months later.
The voices are good. The pacing still is not. Most callers work it out inside two sentences, and a caller who feels they were tricked is worse than one who was told. We recommend the agent says what it is.
An AI receptionist answers from a knowledge base you write. If your prices changed in March and the knowledge base still says February, it will confidently quote February. This is the most common failure we see, and it is not a technology problem — it is a maintenance problem.
Angry customers, complicated multi-part questions, anything where the right answer is judgement rather than information. A good setup hands those to a human quickly. A bad one keeps trying.
$297 a month. That covers the agent, the phone number, the calendar and CRM connection, and the setup — writing the knowledge base and testing it against real calls.
Most of this industry prices differently: a lower monthly figure plus a per-minute charge for time on calls. That reads cheaper on the pricing page and is not, because the meter runs on every call including the robocalls described above. Ours does not meter minutes. A busy month costs what a quiet one costs.
| What you pay | What it covers |
|---|---|
| $297 / month | The agent, the number, calendar and CRM integration, setup and the knowledge base |
| No per-minute charge | Talk time is not metered — a busy month costs the same as a quiet one |
| No setup fee | Writing and testing the knowledge base is included |
Judge it against what a missed call is worth to you, not against a receptionist's salary. For a trade where one job is worth several hundred dollars, a single recovered call pays for the month. For a business where a call is worth twenty dollars, the arithmetic is different and you should do it before signing anything.
Or call us and talk to ours: (903) 636-7511. It will answer, and you can judge it for yourself.